Law For All
Law For All provides high quality and cost effective social welfare law services to clients of limited means.
Law for All (LFA) delivers on contracts from the Legal Services Commission (LSC), advising on 12,000 social welfare legal cases per year. LFA is notable for its, culture, operational efficiency and success at delivering legal aid in 'unattractive' areas of law. It has established a robust operating model which has potential for national roll-out.
Growth Challenges:
- Limited access to growth capital to pay for recruitment and training of additional lawyers
- New quality requirements in LSC contracts
- Delays in securing LSC contracts to take advantage of an opportunity to provide legal services in Cambridge in conjunction with Citizens' Advice Bureau (CAB)
Breakthrough support (including early Breakthrough II support):
- Mentoring from Permira partner (former Clifford Chance partner)
- £171k to cover costs of providing legal services in Cambridge during 2007 in lieu of LSC contract
- Lobbying to LSC regarding delays in awarding of contracts for legal services
The Results
- A quality management system now in place
- Processes changed and improved as a result of Breakthrough advice
- A new LFA office in Cambridge is up and running on site in the CAB and the level of legal help provision is significantly exceeding expectations
- Have recently launched new operations supporting CAB work in Staffordshire and Northamptonshire
For further information visit www.lawforall.org.uk